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Yes! We strongly believe in holistic skincare + in natural ingredients as catalysts for restoring optimal well being + lasting happiness. Ashley’s Note: I created BUCA because I suffered from my own skin issues + reactions to toxins found in beauty products. With my background in holistic healing methods, I learned how to care for my skin naturally + from the inside-out. This led to my passion for treating the skin from within, with natural products that help you feel + look your best.

BUCA Botanicals is 100% cruelty-free + we do not test our formulas on animals. 

BUCA Botanicals is vegan-friendly + does not use animal-derived ingredients.

We strive to create products that are gentle + safe for you to use. Our products are not intended to diagnose, treat, cure and/or prevent any disease. The content + product descriptions we provide in this website are for general information purposes only. The statements have not been evaluated or approved by the FDA.

We recommend checking the ingredients list of any product you intend to use while pregnant or nursing, with your doctor to allay concerns.

Generally products are applied in order from thinnest to densest, so that the lightweight products are applied first (they absorb quicker into skin than heavier products). Feel free to reach out to hello@bucabotanicals.com for ritual recommendations + tips.

As our products are natural, they will expire. Oil-based products will stay fresh for up to 12 months. Water-based products (cleansers, toners, masks) will stay fresh for up to 6 months. We recommend using product within 3 to 6 months of purchasing.

Please Note: Product can stay fresh for longer if stored properly in a cool, dry place + kept out of direct sunlight. Feel free to place in the fridge for extra cooling + soothing benefits!

We fulfill and ship orders Monday through Friday, excluding holidays. As we handmake all of our products in small batches to maintain freshness, orders with standard shipping will usually be fulfilled and shipped within 2 - 5 business days. Orders with expedited shipping will be fulfilled and shipped within 1 - 2 business days. Once shipped, you’ll receive an email from us with tracking information within 24 hours. Please note, it can take up to 48 hours for your tracking information to update. 

BUCA Botanicals cannot alter an order once it has been placed. This includes adding or removing any items in the order, or changing the shipping method. If you need to update your address or cancel an order, please contact us immediately. We'll do our best to stop the order, however, this is not guaranteed.

We’re sorry you didn’t love your BUCA purchase. We allow 30 days for returns + the product must be at least half full in order to qualify. Please reach out to orders@bucabotanicals.com with your order number + the products you’d like to return or exchange. We’ll take it from there + supply qualified orders with a pre-paid return shipping label.

Please note: We do not accept returns or exchanges on partial sets, sale items, or product that has been significantly used. We do not accept returns or exchanges on international orders + shipments, including packages that are shipped to Canada.